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Information Processing Associate

  • Remote
    • Boston, Massachusetts, United States
  • $30 - $35 per hour

Job description

O'Brien Service Company is a well-established leader in heating and air conditioning services, proudly serving the local community with a commitment to quality, integrity, and customer satisfaction. Our team is dedicated to providing reliable HVAC solutions and maintaining efficient internal operations to support our continued growth and success.

Position Summary

We are seeking a detail-oriented and analytical Information Processing Associate to join our administrative team. In this role, you will be responsible for collecting, organizing, processing, and maintaining various forms of business information to support operational efficiency and accurate record-keeping.

Key Responsibilities

  • Collect, process, and input data into internal databases and systems with a high level of accuracy

  • Review and validate incoming information for completeness and correctness

  • Maintain and update electronic records and filing systems

  • Generate and distribute routine reports for internal use

  • Identify and resolve data inconsistencies or errors

  • Support administrative and clerical tasks as needed, including document preparation and file organization

  • Collaborate with other departments to ensure consistent and accurate data flow

  • Maintain confidentiality of sensitive business and customer information

Qualifications

  • High school diploma or equivalent required; associate degree in business, IT, or related field preferred

  • Previous experience in information processing, data entry, or administrative support

  • Strong computer skills, including proficiency in Microsoft Office (Excel, Word, Outlook)

  • Excellent attention to detail and accuracy

  • Strong organizational and time management skills

  • Ability to work independently and as part of a team

  • Experience with service or CRM software (e.g., ServiceTitan) is a plus

Benefits

  • Competitive pay

  • Health, dental, and vision insurance

  • Paid time off and holidays

  • 401(k) with company match

  • Training and professional development opportunities

  • Supportive and team-oriented work environment

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