Office Support & Data Administrator

O'Brien Service Company is a trusted HVAC service provider, proudly serving the local community with high-quality heating and air conditioning solutions. We are known for our commitment to customer satisfaction, professionalism, and operational excellence. We’re seeking a dependable and detail-driven individual to support our growing team.

Position Summary

The Office Support & Data Administrator plays a key role in maintaining efficient office operations and ensuring data accuracy across various systems. This dual-role position is ideal for someone who excels at multitasking, is highly organized, and enjoys supporting both administrative functions and data management responsibilities.

Key Responsibilities

Office Support Duties:

• Answer and direct incoming calls and emails professionally

• Greet visitors and assist customers as needed

• Schedule service appointments and manage technician calendars

• Assist with filing, document preparation, and office organization

• Order office supplies and maintain inventory

• Provide general clerical support to office staff and management

Data Administration Duties:

• Enter, update, and maintain accurate records in internal databases

• Verify and cross-check data for accuracy and completeness

• Generate reports and summaries for management use

• Assist with data audits and clean-up tasks

• Maintain confidentiality of customer and company information

Qualifications

• High school diploma or equivalent required; associate degree preferred

• Previous experience in office administration and/or data entry strongly preferred

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• Excellent organizational and multitasking skills

• Strong attention to detail and problem-solving abilities

• Effective written and verbal communication skills

• Familiarity with scheduling or service software (e.g., ServiceTitan) is a plus

• Ability to work independently and collaboratively in a fast-paced environment

Benefits

• Competitive hourly wage or salary

• Health, dental, and vision insurance

• Paid time off and holidays

• 401(k) with company match

• Opportunities for training and career advancement

• Supportive, team-oriented work environment